If you become aware of a claim against you, or an incident that may give rise to a claim, however unmerited you believe it to be, you must report it immediately in writing to our office, along with the fullest information obtainable. A telephone call to E&O is not sufficient to obtain coverage.
A claim may be a demand for money, an action or a claim or institution of proceedings against you. If a client suggests you are negligent or that you made a mistake, or if you think you made a mistake, report to us without delay.
We bring many years of experience in handling problems like yours to assist you and it will not cost you anything to simply report the matter. Sometimes we can make the problem go away entirely, but we need to have the chance to do so. This opportunity could be lost if you delay in reporting.
If you are asking yourself, ”Should I report a matter to E&O?” the answer is that you should. It’s better for you to contact us about a problem when it arises than to have problems get worse because we didn’t know about them until it was too late to take steps to address them. Delay in reporting can cause the loss of your insurance coverage.