Contracts and claims
One of the most important services trading licensees provide to their clients is the ability to draft a legally enforceable contract.
In the case of Russell V Wispinski  the judge stated:
“A real estate agent in this province must be qualified and licensed. He and his brethren have a statutory monopoly with all the advantages and burdens that that status bestows. He, in my view, holds himself out as having some special skills and not the least of this is some ability to draft legally enforceable documents relating to his business.”
There are, of course, limits on what is expected of licensees in drafting contracts. Drafting some clauses may be beyond the standard of care of a reasonably prudent licensee, but once a licensee takes on the task, they must do it properly.
The key is in knowing when something is beyond your expertise and referring your client to the appropriate expert, likely a lawyer, to draft the clause or contract or generally offer legal advice.
This issue of the Risk Report features Scott Twining’s article, The pitfalls of the poorly drafted contract. He offers several loss-prevention tips on how to avoid claims related to negligence in preparing and reviewing contracts.
Claims for negligence relating to contracts of purchase and sale make up 19% of (now closed) claims that have been reported to E&O since 2010. Watch for these top five problem areas:
- Subject clauses
- Strata documentation
- Parties to a contract… tied with… fixtures/chattels
Here are some examples of the types of claims made against licensees in each of these categories.
- Failing to explain the risks of a subject-free offer
- Failing to remove subject clauses on time
- Failing to recommend appropriate subject clauses
- Drafting unenforceable or ambiguous subject clauses
- Misrepresenting who will pay the GST on the transaction
- Misrepresenting that GST or other taxes are not applicable on the transaction
- Misrepresenting the amount of taxes payable
- Failing to ensure the contract sets out who will pay GST
- Failing to advise a client that the foreign buyer’s tax applies
- Advising a buyer that their only risk if they failed to complete would be losing the deposit
- Representing that a deposit had been received when this was untrue
- Losing a deposit cheque or bank draft
- Paying out deposit funds without instructions or proper authority
- Failing to obtain Form B
- Failing to provide the complete set of strata documents requested by the buyer
- Failing to provide minutes or other documents that contain key information such as an upcoming assessment or engineering report
- Failing to discover and disclose information that makes the strata unsuitable for the buyer (e.g. age or pet restrictions)
Parties to a contract
- Failing to ensure you as licensee were dealing with a properly authorized person
- Failing to ensure the instructing party had a valid power of attorney
- Drafting a contract with the incorrect name for the seller
- Forging a signature to a contract
- Failing to ensure a hot tub or other items are included in the sale
- Wrongfully removing fixtures
- Misrepresenting a heat pump as an air conditioner
- Misrepresenting the age or condition of appliances.
Although not all the above claims resulted in a finding of liability against the licensee or a settlement payment to a claimant, they serve as a good reminder of what can go wrong and what to watch out for.
There are several resources available to assist you in drafting contracts and help you stay out of trouble, including:
- BCREA Standard Forms Resource Page Along with other useful information, this page includes a link to the Standard Forms Resource Centre (Realtorlink log-in required) where licensees can find standard forms training materials and resources, including a variety of form toolkits, videos and FAQs.
- BCFSA Knowledge Base, Clauses
- E&O Risk Reports, including articles on Opening up a contract, Knowing your client and Good record keeping